The AirSense 11 from ResMed is the newest version of the AirSense line, equipped with the most advanced digital health technologies available.
Brand new CPAP machine. NOT refurbished, NOT used, NOT a demo. It comes with a 2-year warranty and a ClimateLineAir Heated Hose.
The AirSense 11 from ResMed is the newest version of the popular AirSense line, equipped with the most advanced digital health technologies available. Designed to facilitate patient engagement, the AirSense 11 includes new set-up tutorials, personalized care guidance through the ResMed myAir application, and remote patient monitoring via the cloud. An incredibly sleek new design gives the device a compact, sturdy, and practical shape similar to that of a smartphone. New features like Personal Therapy Assistant and Care Check-In provide voice-activated guidance and tutorials, making the AirSense 11 an optimal choice for patients seeking consistent support and encouragement throughout their treatment journey. The AirSense 11 is available in three primary modes: AutoSet, CPAP, and Elite, each designed for specific therapy needs.
Attention: A prescription is required for buyers who intend to use the machine in the United States.
If you are shipping the machine to relatives or friends abroad, a prescription is not necessary. However, you will need to contact us for specific instructions.
Please be advised that if you have changed your mind or do not have a prescription, we will issue a refund, excluding PayPal fees, as PayPal fees are non-refundable according to their policy.
Product Features:
- Three Available Modes
- Sleek New Design
- Smart Features
- HumidAir Heated Humidifier with Climate Control
- Expiratory Pressure Relief
- MyAir Sleep Data Management
- Remote Upgrades
- Remote Support with AirView
- Voice Activated Guidance and Tutorials
Three Available Modes
The AirSense 11 is available in three primary modes: AutoSet, standard CPAP, and Elite. For the AutoSet version (or APAP/Auto-Adjusting PAP), the algorithm is designed to respond to patient breathing patterns with breath-by-breath adjustments, making therapy a tailored experience that can follow any changes during the night. The standard CPAP version uses set pressure settings determined by the patient or by a healthcare provider during the titration process. The Elite version is also a fixed-pressure device but includes additional features such as advanced event detection for conditions other than sleep apnea.
AutoSet For Her Mode
The AirSense 11 also includes AutoSet for Her mode, an additional setting tailored to treat female-specific characteristics such as mild to moderate obstructive sleep apnea.
Sleek New Design
The AirSense 11’s sleek, modern design gives it an aesthetically pleasing appearance, requiring minimal space on the bed stand and resembling a small computer or tablet with its LCD touchscreen and simple, intuitive menu.
Smart Features
Following the trajectory of past AirSense models, the AirSense 11 includes the most advanced and up-to-date smart features available, including a built-in cellular modem, remote monitoring options, and even remote updating for the system software. Sleep reports and settings adjustments are just a click away, and wireless cloud computing technology allows access from other devices as well. In addition, the AirSense 11 can use voice-activated responses and video tutorials to guide the patient through setup or troubleshooting.
HumidAir Humidifier with Climate Control
The integrated HumidAir heated humidifier is the ResMed patented Climate Control solution offering further comfort and relief from potential dryness or congestion. Depending on patient preference, the humidifier can be controlled manually or automatically with the Climate Control feature.
Expiratory Pressure Relief
Expiratory pressure relief (EPR) adjusts the pressure during exhalation in order to maintain a comfortable pressure level when the user inhales each breath. This allows the user to breathe normally and without interference throughout the night.
MyAir Sleep Data Management
The ResMed myAir application is continually improving to support and facilitate patient access to therapy data. MyAir uses data from the machine to let you know how you slept the night before, and provide tailored coaching tips and encouragement. The myAir app tracks the amount of time patients spend using therapy, the number of sleep apnea events (and/or hypopnea) per hour, mask leak, and the number of times a mask is removed, making this data available through any device connected to the internet.
Remote Upgrades
Along with its other smart features, the AirSense 11 can perform regular updates to its software. These updates can be automated, or selected remotely by the user. This over-the-air upgrade capability can greatly improve the device with new and advanced features, as well as fix any potential software-related problems.
Remote Support with AirView
ResMed’s AirView patient monitoring system allows medical professionals to access patient data, make device adjustments, and contact the patient through the cloud. This allows quick access for providers, and also enables the sharing of treatment records with other health professionals, which can reduce costs and improve treatment outcomes.
Voice Activated Guidance and Tutorials
The AirSense 11 includes new coaching applications that can help patients set up treatment, make adjustments for optimal therapy, and provide solutions to problems that may arise. The Care Check-In system gives patients coaching and assistance tailored to meet their specific needs. And the Personal Therapy Assistant provides interactive step-by-step tutorials through the myAir application. And with the patient’s consent, healthcare providers can also see their patients’ responses to the questions in AirView, giving them access to treatment events or developments.
Components:
- AirSense 11 AutoSet Machine
- HumidAir Humidifier with Standard Tub
- SlimLine tubing or optional ClimateLineAir 11 heated tubing
- 65 W AC Adapter and Cord
- Travel Bag
- Integrated Filters
- Patient Manual
Specifications:
Weight (device and standard humidifier tub): 40 oz (1130 g)
Dimensions (H x W x D): 5.45" x 10.21" x 3.72" (138.5 mm x 259.4 mm x 94.5 mm)
Water Chamber Capacity: 380 mL (12.8 oz)
Operating Pressure Range 4 to 20 cm H2O (4 to 20 hPa)
Maximum Heater Plate Temperature: 154ºF (68ºC)
Temperature Cut-Out (Heater): 165ºF (74ºC)
Maximum Gas Temperature (At Mask): ≤ 106ºF (41ºC)
Power Supply: 65W
AC Input range 100-240v, 50-60Hz, 2.0A 115V, 400Hz, 1.5A (for aircraft use)
DC output range: 24 VDC ± 1 VDC, 2.71A
Typical Power Consumption: 56.1W (111.5VA)
Peak Power Consumption: 73.2W (137.6VA)
Tube Length: ClimateLineAir 11: 6'6" (2.0 m), SlimLine: 6' (1.8 m)
ClimateLineAir Tubing Material: Flexible Plastic
Filter Materials: Blended synthetic fibers in a polypropylene carrier (Hypoallergenic)
Housing Construction: Flame Retardant Engineering Thermoplastic
Recommended Humidifier Refill Time: > 8 hours ±0.5 hours
Recommended Water Type: (Standard tub): Distilled Water (U.S.)
Specifications:
Weight (device and standard humidifier tub): 40 oz (1130 g)
Dimensions (H x W x D): 5.45" x 10.21" x 3.72" (138.5 mm x 259.4 mm x 94.5 mm)
Water Chamber Capacity: 380 mL (12.8 oz)
Operating Pressure Range 4 to 20 cm H2O (4 to 20 hPa)
Maximum Heater Plate Temperature: 154ºF (68ºC)
Temperature Cut-Out (Heater): 165ºF (74ºC)
Maximum Gas Temperature (At Mask): ≤ 106ºF (41ºC)
Power Supply: 65W
AC Input range 100-240v, 50-60Hz, 2.0A 115V, 400Hz, 1.5A (for aircraft use)
DC output range: 24 VDC ± 1 VDC, 2.71A
Typical Power Consumption: 56.1W (111.5VA)
Peak Power Consumption: 73.2W (137.6VA)
Tube Length: ClimateLineAir 11: 6'6" (2.0 m), SlimLine: 6' (1.8 m)
ClimateLineAir Tubing Material: Flexible Plastic
Filter Materials: Blended synthetic fibers in a polypropylene carrier (Hypoallergenic)
Housing Construction: Flame Retardant Engineering Thermoplastic
Recommended Humidifier Refill Time: > 8 hours ±0.5 hours
Recommended Water Type: (Standard tub): Distilled Water (U.S.)
SHIPPING POLICY
We ship orders domestically and internationally. You can choose which carrier to use and which shipping speed. If you do not see an option you want, or if you want your order to be delivered by a specific date, please contact us.
Before Placing Your Order
Please understand that our products are shipped from the United States. Buyers are responsible for any import or customs dues, taxes, or fees. As a retailer, we do not know, nor can we predict, what these costs will be. In addition, someone MUST BE present to sign for SistemmaCPAP.com products upon delivery. In general, carrier estimated arrival dates on international orders are not accurate and should not be relied upon.
Buyer Be Aware
It is a buyer's responsibility to familiarize himself/herself with our return and shipping policies or to contact us before making a purchase. We are not responsible for any buyer's mistake or incorrect assumption about a product sold on the website.
International Orders
International orders shipped by DHL will arrive in one to five business days if the customs office in your country is not busy. It will take longer during holiday seasons.
We do not ship to Spain because they do not allow this equipment there. If you placed the order from Russia or China, it can only be shipped by DHL if you are an officially registered business. Nor Russia nor China does not allow DHL delivery to individuals. If you are not a business, your order will be shipped by USPS Priority or Express mail.
If you are a buyer from Mexico, we will ship your order by USPS Priority or Express mail (no DHL shipments).
If you are ordering from China, understand that China does not allow return shipments if the buyer’s address is incorrect. Buyers in China are encouraged to purchase insurance to secure items in the case that errors may occur, as the buyer will otherwise be liable for any loss due to incorrect, unreadable, or inconsistent shipping addresses.
International Fees and Duties
If you are an international buyer, expect to pay some amount of fees and duties. From our experience as a retailer, we have seen these charges as low as $83 Canadian, in the case of Canada, and as high as $120 USD for buyers from Asia and some European countries. These charges can vary a great deal between nations and territories.
We are not customs experts, so we do not know, nor can we predict, what customs taxes or dues will be added to a shipment. It is the responsibility of the buyer to cover these charges. If a buyer changes his or her mind and decides to return an order due to customs fees, we will issue a full refund, except for the shipping charges incurred.
The buyer can get a rough idea of the customs fees on the website https://www.simplyduty.com. Please use HS code 9019.20.0000.
Two-Day Delivery
Within the U.S., “Two-Day Delivery” means two business days (excluding weekends and holidays). All express orders placed before 3 PM Mountain Time will be shipped the very same day, and if placed after 3 PM, it will be shipped the following day. For example, if a Two-Day Delivery order has been placed on Friday after 3 PM Mountain time, it will be shipped on Saturday and delivered on Tuesday or Wednesday.
Fraud Protection
Due to the increasing number of fraudulent claims of items not being received, we require a signature for all orders over $200. If you are not home at the time of delivery, the carrier will either try to re-deliver the next day, or they will leave you a note with the address where your mail can be picked up.
Warranties
A machine comes with a two-year warranty. This warranty covers the machine and power supply only. Accessories, such as water chambers or hoses, are covered by a six-month warranty. If you need your unit to be serviced, please contact us, not the manufacturer. Your machine would need to be shipped back to us for service, repairs, or replacement. If necessary, we can issue a repair through the manufacturer on your behalf.
Warranties
A new CPAP machine or oxygen concentrator comes with a two-year in-house warranty, a used or refurbished unit - with a 90-day warranty. This warranty covers the machine and power supply only. Accessories such as water chambers or hoses are covered by a six-month warranty if they are sold with a new unit and a 90-day warranty if sold with a used or refurbished unit. Masks, hoses, and accessories are guaranteed against manufacturer defects for 6 months.
If you need your unit to be serviced, please contact us, not the manufacturer. Your machine would need to be shipped back to us for service, repairs or replacement. If necessary, we can issue a repair through the manufacturer on your behalf.
Please note - masks cannot be returned based on the claim that they leak air or do not fit. Water chambers need to be changed every 6 months. If your water chamber has been used for 6 months or longer and starts to leak it is time to purchase a new chamber.
Buyer be Aware
It is a buyer's responsibility to familiarize himself/herself with our return and shipping policies or to contact us before making the purchase. We are not responsible for any buyer's mistake or incorrect assumption about a product sold on the website.
Return Policy
Our return policy is designed for buyers who are buying our equipment with the intent to keep it. Please call us, email us, or use the contact page if you have any doubts or questions about an order before shipment. We are here to help.
New to PAP?
If you are unfamiliar with CPAP machines and want to try a machine or a mask for the first time, you will be better off renting first, either from us or from a convenient local supplier. This allows you to familiarize yourself with the treatment before deciding on a purchase. We cannot guarantee that a mask, a machine, a specific feature, or the therapy itself will work for you. Nor can we be held liable for any manufacturer's advertisement claims. Do your research. These products are a lifestyle change, and you should educate yourself about any choice of purchase.
30-Day Rule
Within 30 days of the date of purchase, a customer may return a CPAP machine if it is in new condition and still receive a 100% refund minus shipping costs. This will include a return shipping cost that the customer will need to pay. If a customer returns a CPAP machine in used condition, we will refund 70% of the purchase price minus shipping costs. In either case, the customer pays for all return shipping charges. Masks are not returnable if used, damaged, or if the package has been opened. Machines are not returnable if damaged by the user in any way or if there is a strong odor, such as from smoking.
If 30 days have passed, nothing is returnable. However, if we make an exception and accept the return, the customer will receive 30% to 50% of the value of the machine, depending on its condition. If something is missing in the returned package, these items will be subtracted from the return total.
Memory Cards
If you want a memory card, you must request it before your order is shipped.
Product Images and Descriptions
The product images shown are for illustration purposes only and may not be an exact representation of the product. In addition, descriptions are based on manufacturer specifications and advertised features. We in no way can guarantee that any description is accurate.
Defects and Non-Functioning Products
SistemmaCPAP.com will accept returns on merchandise sold that has manufacturing defects. If the product you purchased has defective materials and/or workmanship, please contact us, and we will let you know if SistemmaCPAP.com can deal with the manufacturer on your behalf to have the item repaired or replaced. Please note that any associated shipping costs to return your purchased merchandise to SistemmaCPAP.com must first be paid by the buyer. No credits, refunds, or replacement products will be sent until we have received the item(s) for examination.
While ResMed machines are extremely reliable and rarely have defects, if there is, by chance, a defective machine, SistemmaCPAP.com will exchange the machine if a defect is verified upon return. A replacement unit will be sent immediately to the customer. If we cannot verify said defect, the unit will be shipped to the manufacturer for evaluation. This could take up to three weeks before the item is returned at the evaluation’s conclusion.
Machines with functional issues that are no longer under warranty may still qualify for repair by the manufacturer. This policy varies by manufacturer. A Diagnostic Fee may or may not be applied to the actual repair cost and will be collected before submitting the machine to the manufacturer for assessment.
Sizing
Mask sizes vary, and different manufacturers use different sizing standards and guides. If you wear one size mask in a particular model, do not assume you wear the same size in another model. Check with us first to be sure before you make your order. We are always available to our customers.
Leakage
Please note that all masks leak air at some point, and to some extent. When this occurs, it takes time and a specific skill set to adjust the mask so that it fits the customer's face and the air leakage is minimal. Because of this, return requests based on a claim that the mask leaks air will not be approved, but we are willing to help you with your sizing specifications. Please contact us via phone, email, or through our contact page for details.
Water Chambers
Distilled water should ALWAYS be used on the water chambers. Tap or bottled water may cause a layer of salt to settle at the bottom of the chamber and can force a machine heating element to overheat, trying to maintain proper humidity. This will significantly shorten the expected longevity of both the water chamber and the heating element of the machine. Use of tap or bottled water also waives any warranty of the chamber and/or heating element, as it is in direct violation of the product use agreement and instructions.
Packaging
We reserve the right to repackage machines and other products in generic shipping boxes for more convenient transport, and to verify parts and functioning. This also ensures that the product you purchase has been inspected prior to shipment.
FAA Consistent
The AirSense 11 machine meets Federal Aviation Administration (FAA) requirements for devices taken on board, so there will be no problem using them if needed for sleep during flights.
International Power Source Compatibility
The AirSense 11 machine is compatible with all international power sources.
Water for the humidifier
Only distilled water should be used in CPAP machine humidifiers. Using tap or bottled water will shorten the life of the water chamber and will void the warranty for repair of the circuitry that heats the humidifier.
